Business English

Business communication in small groups  or one-on-one on-line  by TESOL certified teacher

Workplace English Programmes (WEP) are customisable. Focus on spoken and written communication skills at work

Different modules are available for small group coaching or individual sessions

Module 1 English for entering the job market

• Entering the job market

• Writing a resume

• Writing a cover letter

• Interviewing for a job 1 - answering questions from the interviewer

• Interviewing for a job 2 - asking questions about the company

Module 2 English for Career development

• Discussing work requirements / job description

• Discussing performance at work

• Discussing about career opportunities

• Discussing work stress

• Conducting difficult conversations at work

Module 3 English at work

• Introducing yourself to colleagues 

• Making requests with colleagues 

• Daily English language on the job

• Making phone calls 

• Preparing for meeting

Module 4 English for business interactions

• Greeting and welcoming a customer 

• Promoting a product/ service to a customer  

• Asking about a customer's needs

• Responding to customer complaints 

• Writing emails in English

Module 5 English for sales interactions

• Discussing quantities and qualities 

• The sales meeting

• Discussing customer requirements

• Proposing a quotation

• Negotiation a contract